Topics covered in the program include:
- Understanding Your Leadership Style
- Self- Awareness, Developing Leadership Skills and Quality Performance
- Personal Productivity and Stress Management
- Balancing and Managing Multiple Priorities
- Personal Commitment to Quality Service and Community Relations
- Public Integrity and Ethical Leadership
- Public Sector Ethics – Legal Requirements
- Discretion and Ethical Decision Making
- Strategic Leadership
- Leading with Validation
- Adapting through Change
- Positive Leadership – Clarity and Motivational Environment
- Conflict Management
- Planning, Prioritizing, Organizing, and Aligning Staff and Resources
- Building Teams and Working Collaboratively
- Delegation and Field Training (Coaching)
- Monitoring Workloads, Providing Performance Feedback
- Leading Others Through Multiple Priorities
- Critical Thinking & Problem Solving
- Data Based Decision Making
- Community Engagement and Partnerships Intergovernmental Relations